Last week we ended up traveling by KKKL Bus to Malaysia, which is Kuala Lumpur as the destination. It was a random choice to pick the travels due to last minute plans. Anyways, let me share my experience.
Updated 2016 : We have taken another trip using KKKL recently and I can tell you my experience has been amazing. I loved it. Read the comments, some users had bad experiences.
What is good about the KKKL Bus Service ? Coach Quality
The first thing I really liked was the size of seats and the quality of the Bus. Very spacious and we really liked it. We had our baby as well and it was very comfortable for us. It was a 2+1 seater and the leg room and everything was very good. My wife said it is the best bus she has taken in a long time.
The best part – Free Wi-Fi Internet on coach
One of the things that we really enjoyed was the free Wi-Fi on the coach. My wife used it to make video calls on Skype and there were very less disruptions. The speed was pretty good. There were few areas where the internet was slow, but overall it was great…
How much does it cost ?
It costed us about $30 SGD per person. We booked tickets visa www.busonlineticket.com and they charged about $3 SGD for transaction. We used PayPal and it worked fine.
Updated 2016 : We have used busonlineticket.com to book our tickets and our tickets were just $22 SGD per person for one way for each ticket when we took the 1:45 PM service on a Thursday. So, the price can be cheaper, if you leave on different times.
What are the areas of improvement ?
Well, the timing of the bus got delayed due to some reason, it was almost delayed by 1 hrs at the starting point. It got delayed at the entry point, which is Tanjong Katong Complex Parking Lot near Paya Lebar MRT. There was only one person, the driver and no one with the coach…if you take Odyssey or other services, you will have another person to help. Also, they ended up waiting for over an hour at the Check point as some passenger did not show up…it was very frustrating. I guess, it was a bad experience for us that day…but it has nothing to do with the bus service. Maybe they can try to see how to fix it.
Overall, I think they are a good bus service with quality of the bus. You should try it.
[content_band style=”color: #333;” bg_color=”#ffddea” border=”all” inner_container=”true”] [custom_headline style=”margin-top: 0;” level=”h4″ looks_like=”h3″] Caution ! [/custom_headline] Some of the passengers have mentioned that their experience has been bad, you can read the comments for their experience. End of the day, I look at it as flying budget airline, some may have best experience…some terrible, it is the cheap price that they give that justifies it…Take this bus with your discretion…my experiences have been positive, but others had bad experiences…so be cautious [/content_band]
Contact Info : You can call KKKL Bus customer service number at phone number +6563486909 for any information like delays or booking info.
What do you think ? How as your experience ?