Sainik Packers and Movers, Bangalore – Review

How I got introduced ?
We recently moved with in Bangalore, from C.V.Raman Nagar to Koramangala. During the shift, the biggest worry after finding the new house for rent was about identifying the right packers and movers. Around my earlier house there were too many ads about these companies and when I sat to google these things, I was completely lost with too many options available. I was wondering how big this market is ! For most of the agencies the online reviews were pretty bad and it made my decision even harder. At one point, I even dropped the idea about movement. When I tried few phone numbers, I came to know that there are many businesses run around identifying/suggesting the vendor itself. Interesting one was one agency which promised that they would give top 3 providers and that I can get quotes from them and if I’m not satisfied they can provide more agencies. I did try ezmove.in, as suggested by some, but it takes time to get response from them and I was in a hurry.

After getting few contacts, I started inquiring details about the quote. Most of the providers were asking the same questions like source and destination, Lift provision at either ends, Luggage details to determine the vehicle , package material and the labour details. I observed that the quotes were with wide range starting from Rs 5000 to 12000. I had used Agarwal Packers for moving from Hyderabad to Bangalore and was quite satisfied with their service. But with in city they were quoting Rs 10000 as minimum amount and for my requirement it was around Rs 12000. With this high amount, I dropped the idea of Agarwal. The next best option was Lead Packers and Movers, Madivala. They quoted around Rs 9000. Many other agencies have bad reviews/self-boosting reviews on internet. But I could observe that Lead was an exception and had genuine good reviews. They seemed to be very professional at work. Later I heard from a colleague later that he used Lead Packers and Movers for his house shift from Pune to Bangalore. Although they were not offering out of city service, he convinced them to visit Pune for his house shift. He was very satisfied with their service. Anyways as my father felt that Rs 9k was quite high, we had to drop it from our preference list. I also ruled out the agencies offering this service for Rs 5000 and even less. Their conversation itself put me off and it was totally unprofessional.

Ouf of so many agencies, Sainik Packers and Movers with office at Yeshwantpur, caught my attention.

Highlights:
– Reasonable charges:
The owner Vikram Singh, was very prompt in attending my query. He quoted around Rs 6000 and also responded well by sending instant SMS (with all details) after the call. I decided to give it a try and asked to send a representative to visit my house for the actual quotation. Next day the representative, Ajay, arrived and after going through our luggage he gave the quote as Rs 7000. I was a little worried as the initial quote was one thousand less. He gave convincing answers for all my queries and I felt him to be genuine. On the back of my mind, I had the worry about the incident I read some where that a Packers and Movers agency, took luggage and vanished (new age theft). So didn’t know whom to believe. But I had to go with someone and so took a chance with Sainik Packers and Movers.

The representative suggested against insurance and explained why it is not much beneficial for the movement within the city. He patiently answered all of my queries. Finally we felt like Rs 7000 was quite reasonable for our huge luggage.

– Prompt reporting and delivery:
We had a doubt if the agency would do last-minute mishap. We had a meticulous planning for the movement, and had to do a small house-warming ritual at a stipulated time in the new house. Any disturbance from the Packers and Movers would cause major trouble for us. Because of this worry and that too as we were moving on an auspicious day, we were doubtful if the agency guys would report at the committed time. We had heard of instances where some agencies give hand at THE day citing reasons of many movements happening on the same day, lack of vehicle/labor etc.

I kept reminding the owner and the representative about our time and followed up very well for one week. However, on the evening of the day just before our movement, to our shock we had faced a similar situation of hearing about shuffling the timings from the agency. I was upset and expressed it to them. The representative and the owner finally sorted out my problem with in a short time and again re-planned to suit my initial timings. I was impressed for their consideration and immediate action.

Next day, 5 guys arrived at my place with the large vehicle that they committed to. They did a good job in packing and delivery to the new house.

– Hardworking and skilled staff:
Except for one person, the remaining staff were really skilled and hard working. They pro actively moved some heavy luggage through staircase from 2nd floor, as they felt that the lift can get damaged. I was moved by this gesture. They didn’t crib about anything.

I was skeptical, if our luggage would fit in that vehicle but they arranged things very well and got them adjusted. I offered them cool drinks and was also thinking of providing them lunch at some decent hotel. During the travel on their vehicle, they themselves opted for a normal eat out on road side and didn’t even ask me money for it, although I was willing to give. I could see work ethics in them and was moved by their hard work for the less amount that they would get. It reminded me about the harsh reality of life, on how difficult it is to earn money for many people in this world.

At the destination, there was no lift and still they patiently moved all the items to 2nd floor.

Finally post delivery, I offered them Rs 500 as a tip, which is usually a norm beyond the money decided with the agency. I was expecting that they would try to negotiate/request/demand some more. But without a next thought, they accepted and thanked for the same and left. I was surprised by this and recollected the words of the representative who had said that they have good set of people and I felt that it was very true.

– Reliable:
Although we were very careful, once the packing started my family members and I, got lost in tracking our articles and luggage. If there were mean guys in the packing team, they could have easily stolen some items but we didn’t lose a single item. This proves that they are quite genuine and reliable.

Areas of Improvement:
– Although the packing and movement was quite good, there’s some room for improvement in showing more professionalism in conversing and packing things. May be after seeing high-end packers like Agarwal, I felt so. But for the price I paid, Sainik did a good job.
– Portal: Website is decent enough for basic information but can be improved. I also observed some obscene words in some explanation and was wondering how such things crept in. Some proof reading could have avoided such things.
– Testimonials: I couldn’t find many reviews about this agency and it made my decision tougher. When asked about the same to the representative, he politely replied that only people who are dissatisfied with a service, try to vent out frustration with reviews but the people who are happy, ignore spreading the positive word. He smiled at me and asked to write review if I like their service. They can encourage people or try some ways to get more genuine testimonials to get word of mouth publicity.

Summary:
For a newbie, house shifting in Bangalore is a nightmare and especially choosing the right packers and movers is a herculean task. If you have a loose hand with money then you can try Lead Packers and Movers. But if you are tight with budget then definitely I would recommend Sainik Packers and Movers. Go for it for a hassle free movement !

79 Comments

  1. Sainik Packers team is very hard working and experienced people.
    He was aware of every single item packaging.My house was much glassware. They also picked up very carefully . Taking care of the work completed in time was 4 hours . Very happy with your service and thank you to all the people .

    Reply
  2. Sainik Packers is one of the best packer and mover. Very well behaved staff, and on time delivery. Last year We were moving from one city to another. So to transfer goods one of my friend recommend this Sainik packers. So after contacting them, they came next day to the house and made a list of items to be packed before shift(One day earlier before move).

    So, they took total of 2 days- one day of packing and other day of shifting.

    Finally they load all the items on their truck and ready to move. they reached the destination on time with no item displaced and unpacked safely in my new home.

    I would definitely recommend Sainik Packers & Movers to my friends.

    Reply
    • Why are u writing same copy paste comments every time .. Which looks so fake try something intelligent .. Writing fake comments will not change ur service . U guys are cheater with a fake sainik name … Spoiling name of soilder … Full of liars .. And worst customer service … To all here never every try them .. Instead sell ur items because once these guys will deliver u cannot use it also neither sell them .. I had worst exp with them I send some items as my friend was shifting to Patna I gave my belongings thinking these guys will deliver it and every item I got back was broken including everything of my friend… Never in ur life use there service

      Reply
  3. 7 people’s team has moved to my house only 4 hours. Not Broken Any goods during shifting. I figured the best way to packing TV. I was looking at the packing, the sainik Packers good packer. Soldier packer works well.

    Reply
  4. Ha ha u guys so dumb at end wrote thanks , sainick Packers and movers . And with the English and spellings it’s confirmed who wrote these comments .
    Guys I have never used there service but what I have seen what these guys did with my friends items it’s better u guys avoid them. It horrible he left US and these guys screwed everything .. Avoid such service better pay little extra and use someone with better accountability

    Reply
      • I have called u guys many times my father called u many times and u guys gave us fake dates ur employee must be having my number and email id both everytime they use to say don’t call us we will call u back … I am fed up .
        Some time check ur emails also when u guys asks for email and try to respond them or at least call back .

        Reply
  5. My husband was moving to US so we planned to move most of our furniture and other kitchen items and vechiles to Patna from Bangalore , they told us it will take 10 days to deliver but they took 32 days and when they delivered everything was in pathetic condition , someone’s bike was fallen on my bed which broked it into half all kitchen items where broken , bike headlights and mirrors where damage when we called them they said they will pay us the damage but when we send them detail damage report with pics they stopped taking our calls or giving us fake reply we are outside call us after 10 days and every 10 days we get same reponse it’s now more then 5 months no one got back to us on our loss . They not even respond to any email or calls properly , my suggestion will be don’t try them we suffered lost many thing which where our favourite . We lost around 19000 in it just to save 6-7k which other packer and movers where charging

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  6. They are shit , I have pics of damage they did to me.. They took money for insurance but even after so much damage they didn’t paid anything.. They took one month almost to transfer everything I booked with them and idiots ruined all my new furnitures , bikes all kitchen items broken …. U pay little extra but go with some good company never every try these cheaters …

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  7. Worst experience they took more then a month to deliver item from bangalore to patna .. even after one month all my bed , mattress ,kitchen items where totally damaged.
    After delivering they are not responding even i have insured my items as per there request.
    They are so unprofessional they dont even respond to emails of calls also.

    I had a nightmare with them ..where i was delivered damaged items.Think twice before trying them.

    Think twice before trying

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  8. Disappointed with the unreliable and unprofessional service.
    – they came 3 hrs late, from the committed time, for the pickup. I tried calling all the number they have listed in their website, but either they were ignoring the the call or not responding properly.
    – I could not unpack the cartons on delivery because the house work was in progress. They left the cartons for some refundable security deposit and said we will come and collect them whenever you inform. It’s been a week now and I am only hearing false commitments that it’s will be done today/tomorrow.
    – During unpacking, 3 days later, we observed damage for some items (Carom board, crockery set, washing machine lid etc). When I informed the owner, the response was that some damage is expected in shifting. And they claim in their website that the goods will be safe and reliable.

    This kind of response/attitude is surely going to affect their business.

    Reply
  9. Hi Friends, my name is Sulaiman. I recently moved my house hold belongings from Wilson Garden to Malleswaram,

    I saw the vehicle of sainik packers while unloading in my neighbours house, i spoke to my neighbours, they felt sainik packers were good.

    And stood sometime while unpacking, i took their number and on this Monday 3rd may 2016 i too availed their service, it was done in a very professional way.

    The packers were good. , I want my goods to be handled well without any damages which i got. Keep doing good works guys and also to the team and staff, Bye, Take care.

    Reply
  10. HI, myself Mrs. Leela Kumar, I shifted my house hold belongings from Pai layout to Sky wood Apts in Harlur Road, but only one thing about sainik packers is the charges is little high when I compared with others, I was refereed by my colleague to go with sainik packers but I am very happy now because without single damages the team did a good work, I found the team and the staff were good and excellent by profession, the team did the complete job from packing to Rearranging all my belongings. I really want to appreciate the team and the staff. Thank you sainik packers for your excellent service and happy new year.

    Sincerely,

    Leelakumar

    Reply
  11. Pathetic service and the person Vikram who happens to so call own this doesn’t even know customer service .

    I have lost almost 50% of my goods as they were damaged and 3 items still working to get back .

    LETS AVOID THESE PEOPLE AND MAKE THEM TUN OUT OF BUSINESS IF U BY ANYCHANCE TRUST THEM BE REST ASSURED ALL YOUR GOODS WILL BE PROFESSIONALLY MISPLACED AND DAMAGED.

    Pathetic service ever encountered.

    Reply
  12. Very unreliable service and rude employees.

    Many of my items were mishandled and destroyed in local Bangalore transfer. The person in charge was not even apologetic of the loss let alone any discussion of the charges. I had a harrowing time and would not recommend it to anyone.

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  13. all goods of mine were moved hrough sainik Packers, they had done the packing and unpacking, there was no damages in the goods. people came on time and did the work professionally. Thanks

    Reply
  14. Many thanks for your kind cooperation and deputing highly trained, efficient, effective and honest team of packers and loaders. The said team managed the entire exercise very efficiently and effectively. We were thoroughly impressed with highest degree of professionalism, honesty, impeccable integrity and dedication of the strong team led by Manmohan and under your vigilant supervision and continued follow-ups. The entire team scored 10 out of 10 in all aspects. We are really delighted with the experience indeed.

    Reply
  15. Good team of people. My work is very beautifully done. Was better packing.
    A team of 6 people came to my house all the items packed in 2 to 3 hours.

    Reply
  16. I dont at all belive above review. These guys are fake and worst people on the earth to handle. I had made a booking 1 month in advance, and they started asking me for more money at the last money, when i said i cannot give so much they cancelled the booking. They almost demanded double the originial amount.
    Moreover they had taken advance token amount. Just cheap guys. Never ever deal with them.

    Reply
  17. Hi,

    Worst Packers and Movers. Seems the guy above either is SAINIK Packers and Movers Guy or got paid to write the above review. My experience below.
    I recently moved from Bangalore to Hyderabad. I took the service of SAINIK Packers & Movers to move my luggage and car. I am sharing the horrible experience i had with Sainik Packers and Movers.
    8-People came to do packaging and Loading. They started dumping my stuff in the cartoon box’s. They didn’t use the Fridge or washing machine or TV or Food processor boxes which i had, but dumped the goods in cartoon without even proper covers/packing. Even after repeated requests….they didn’t use the boxes ……instead they started fighting. The breakable items like mirrors, tea cups, glasses and dinner set were packed in news paper instead of using bubble wraps (most of the items were broken when i received them). TV had broken frame, Fridge had dents all over, Washing machine had cracks on the side, induction plates had cracks, most of my cups and glass items were broken even my cane chair was broken.
    Above that they delivered the stuff 3 days and car 4 days later.
    They claimed to be guys with ARMY background. They come on vehicles with ARMY written in bold. They come with a broucher claiming to be ISO 9001:2008 certified.
    They claim to deliver goods on time and promise you of best of service and once you make the payment, they don’t even pick the calls to let you know the status. I called them 100 times for status…they either don’t pick the call or put you on hold and then disconnect.
    I had moved across India but never had such bad experience.

    Guys never trust SAINIK packers and Movers.
    PAN: BMRPM 5850Q
    SERVICE TAX NO.: BMRPM 5850 QSD001

    Hope this review helps you save your luggage and frustration which i had to undergo.

    Best Regards
    Amit Gupta

    Reply
  18. this is the paid article. i work for INFOSYS . i recently used SAINIK PACkERS AND MOVERS for transfer of goods. this SAINIK PACKERS AND MOVERS took money for insurance ,
    wooden caret for 46 inch tv.My 1 lakh tv was thrown multiple times and whole goods got damaged and tv was not kept in wooden rack and insurance was not done.. my WHEN I ASKED FOR CLAIM SAINIK PACKERS AND MOVERS IS SAYING THAT HE IS NOT RESPONSIBLE.
    I also came to know that all goods were sent on owners risk.
    i would suggest not use this packers and moverd
    this company is fraud
    currently my case is investigated by Bangalore police commisioner
    sanjeev

    Reply
  19. The worst movers a packers which I came across till date they say that their workers comes in military attire which is true but no commitment at all I have recently move my house hold items through them and they always say that your house hold items will be transported in a closed container which is not true mine was transported in a ape auto truck and most of the stuff was in damaged condition beware of the guy vikram Singh rathore , when I asked him about the closed container he started threatening me please never ever use their services

    Reply
  20. Gist:
    Sainik Packers & Movers is pathetic, cheats and worse packers & movers I have come across.

    Saga:
    We decided to move on a Sunday within the same locality. Thea agreed time was 8 am. The person calls me at 8.30 that they will come at 11 am. Then this was just a waiting game. After countless calls and waiting when they kept saying that they will come in 30 minutes, they finally arrived at 3 pm. Immediately after they arrived, it was time for their tea. Then they started packing and took 3 hours. I was moving to apartment which did not allow moving in after 6. So at 5.30 they complete packing and start moving my stuff to ground floor from 4th floor. On confirming with the apartment, I blocked their attempt to load in truck which broke out an argument with the owner over the phone. This all happened because of them. When I asked him to come the next day for shifting, he starts demanding 3 times the money. Finally after a lot of argument, he agrees to do the shifting early morning next day. I had to take a leave and obviously had to undergo this stressful experience. I would never hire them. All the best if you do !!

    Reply
  21. Never go to this packers and movers. they have broken my tea-pai while transferring and though i prove it is their fault. still they don’t take any responsibility. and also their boys are so rude and stolen my food vouchers worth of 4400/-

    Never go to these folks. they will royally screw you for sure.

    Reply
  22. DON’T USE THEIR SERVICE.

    They are bunch of cheaters. They quote less as compared to others but once they pack your stuff the price increases by 100%. They initially quoted 8000 for transferring my stuff from Bangalore to Mumbai but once they packed my stuff they added another 10k in the name of service tax, octroi, insurance etc etc. The insurance is for name sake only. They lost a part of my load and when I asked for insurance claim, they said household items are not covered.

    The summary of their torture is listed below:
    1. They didn’t arrive on time for the pickup. Due to this I had to take a day off from office ( Loss : 3000 )
    2. I had a bike and 10 bags which were supposed to be delivered on 10th March and 20th March respectively. After calling them about 40 times they finally delivered the bike on 15. ( Loss : 2000 as I had to travel via Cabs). Also they didn’t pay Octroi charges while entrying in Maharastra from Karnataka. (I was charged 1600 for the same).
    3. On 20th, they delivered part of my items. One bag containing my valuable was missing.
    4. I called them and they said the bag has been misplaced in the warehouse and they’ll deliver it as soon as they find it and asked for a weeks time for the same.
    5. After constant calling they’ve now stopped picking up my calls.
    6. I had my items covered under insurance of 1 lakh and have paid 3% i.e 3000 INR for the same. Now they’re not allowing me to claim the money as well.
    Now they are openly saying “Do whatever you can, you won’t get anything from us”. I’m now clueless as to what can be done.
    I have all their call recordings and other supporting documents but nothing is able to scare those shameless people.
    My advise is not to go for such thieves and go for a reputed service.

    Reply
  23. WORST movers and packers i have come across.Very unprofessional conduct and The so called “Customer Service” have no manners in talking to the customers. once they get their payment they just wash off their hands of everything. Before choosing please thing twice and explore all other companies.

    Reply
  24. Hi Narendra, i want to move my goods from bangalore to kolkata. I read your review about sainik packers and movers. can i have your ph no to talk further. are sainik packers good and safe?

    Reply
  25. I have opted these people to move from Marathahalli to Whitefield which was big mistake of mine. They didn’t maintain the timelines, 3 hrs late than the committed time. Asking for VAT and all which was not informed before commitment. We requested to keep the cotton boxes for 4 days and they asked pay the deposit for the same and return whenever I return the boxes, but even I called up so many times they are not turning out to take back the cotton boxes and the way they behave with the customer is very bad. The person who handles is Vikram singh. I will not suggest anybody to go with this packers and movers.

    Reply
  26. Very worst packers and movers. they are cheaters and they will charge more and wont give your goods on time and there is no guarentee to return your items. don’t believe them don’t prefer them.

    Reply
  27. FAKE AND DISGUSTING SERVICE OF THIS PACKERS AND MOVERS. THEY ARE BIG TIME CHEATERS……………….!!

    Lodge a Police Complaint against them and go to Consumer Forum since they are not returning back the stuff to you and not bearing the cost of Loss occured. Dont spare them at any cost. When they dont care what you do, so why do you need to care about them. Its your hard earned money, dont leave it like this. This is really disgusting that we spend so much time in following up with them.

    I have a compalint against them and I am not going to leave these guys. I will make sure all possible methods to clarify things from my end. Now you people have Online Consumer Forum facility where you get the Attorney alloted and if you go through that, these people will have to pay entire cost which they have taken from you and not only the loss which you have beared.

    Thanks.

    Reply
  28. Very bad experience…many things r misplaced and most worst thing is .. We did covered truck and we paid according to covered truck price when they came they loaded my all things in covered truck but when they reached in my place i saw its open small truck in rainy days… My god i lost soo many things.. Damaged so many things …packaging is very poor..and yes this is worst service i ever seen…and se nt him my damged things pics everything but no responce from other side becoz we paid full amount. So be careful…

    Reply
  29. Very BAD Experience. Items were not transferred fully to the destination point. Marketing guy will never pick up your call once they receives the payment from you. Vikram singh told me that items that were not moved will be given back in 15 days and its now 2 months and i am following up with them but no action from their side.

    Also all Glass items were broken into pieces so packaging is worst from them. Even the Big Pictures that was laminated and being packed with Bubbles were broken into pieces, so i had a very bad experience with Sainik packers. Hate their Service to the core. And still waiting for my Things to reach at my place.

    Reply
  30. I totally disagree with the above positive comments.
    I transferred my goods from one city to other and I am still running after them for getting my item back.
    They misplaced my item somewhere,when I am asking them they are trying to run away.
    I am not sure whether I will get my things back or not,till getting the money they speak in nice manner.
    But after that they dont bother whether goods are reached or damaged or whatever happens.

    Reply
  31. They are big time cheaters. They promise you the moon but show you the worst nightmares. I employed them to move between two cities. They quote something but the final price is 50% more. They will bring in all the charges after loading like insurance, entry taxes, statistic charges etc. They told me that I would receive the insurance copy but they have not done anything and failed to produce the insurance policy copy. The commitment is to employ separate vehicle but I received the goods in some other vehicle. They unloaded the goods somewhere and I received the goods in a different vehicle. They take the payment before and once the payment is done, the show reel begins. Stay away from these cheaters. The above comments are all made-up.

    Reply
    • Sorry It was just communication gap but they gave best service and response while shipping. i suggest Sainik packers for best service and low cost…:)

      Reply
      • These are the people from Sainik packers itself in the above comment, replying to comments with various names saying that its a communication gap and all. Whatever written in this main review is utterly wrong. I was promised that my booking will be delivered in 1 day and it has been 6 days and I’m still waiting for my items, calling these buggers everyday about the status. Calling them is also of no use as all they say is that it’ll surely be delivered tomorrow. Whoever is the idiot that wrote this review must also be fake. Every guy who came for packing kept asking for ‘tips’, which felt really cheap on their part. Even about the insurance, they kept pressuring me to take insurance of more value than required. And the way they packed my things trying to finish it quickly, throwing things into the boxes as they wish even though I kept telling them to handle things carefully. They broke one of the glasses in the process. I should have understood about their service looking at their way of packing itself! Anyway if you want to constantly worry about on which day your luggage will be delivered, or if will at all be delivered to you, you can go with these people. I would suggest to go with some professional services.

        Reply

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